Find your Insights | Keatext Help Center

How do I view the original Records?

Look at the original Record in full for deeper context.

Written by Amanda Robinson
Updated over a week ago

Interface Elements

How do I navigate Dashboards?

Learn about the widgets available on the Homepage.

Written by Amanda Robinson
Updated this week

How do I navigate the Analysis page?

Not sure where to find a functionality? Learn how to navigate Keatext's Analysis page.

Written by Amanda Robinson
Updated over a week ago

How do I use Metadata Correlations to find insights?

Learn how Metadata Correlations identify special relationships between unstructured feedback and accompanying structured data.

Written by Amanda Robinson
Updated over a week ago

How can I see my results as Comments, Topics or Opinions?

You can view your results in three different ways – learn more about each one here.

Written by Amanda Robinson
Updated over a week ago

How to use Focus Recommendations

Learn which topics drive customer satisfaction/dissatisfaction.

Written by Amanda Robinson
Updated over a week ago

Filters

What kind of filters can be applied during my analysis?

Learn about the different types of filters and how to use them while text mining.

Written by Amanda Robinson
Updated over a week ago

How do I filter my data by Source?

Learn how to isolate different data sources using Source Filters.

Written by Amanda Robinson
Updated over a week ago

How do I filter my data by Sentiment?

Learn how to use the Sentiment filter to isolate different sentiments expressed in customer feedback data.

Written by Amanda Robinson
Updated over a week ago

How do I use Records Filters (personalized filters)?

Learn how to turn the structured data accompanying feedback into filters.

Written by Amanda Robinson
Updated over a week ago

How do I use a Time Filter to isolate date ranges?

If your dataset has time stamps, you can select specific date ranges, compare your results, and easily spot trends.

Written by Amanda Robinson
Updated over a week ago

How do I use Search to find what I'm looking for?

Learn how to use the Search Filter to help you find a specific word or concept within your results.

Written by Amanda Robinson
Updated over a week ago

What are Comments without Opinions (Mentions)?

Learn how the Mentions category is used.

Written by Amanda Robinson
Updated over a week ago

Comments without Topics filter

When do you use the Comments without Topics filter?

Written by Amanda Robinson
Updated over a week ago

How do I save a Filterset?

Learn how to save a Filterset in order to reuse it.

Written by Amanda Robinson
Updated over a week ago

User Customizations

How do I configure my Dashboards?

Customize your dashboards to fit your specific needs.

Written by Amanda Robinson
Updated this week

Tagging your data

Learn how to apply higher level categories to your data

Written by Amanda Robinson
Updated over a week ago

Blacklists

Learn how to hide noise and surface meaningful insights.

Written by Amanda Robinson
Updated over a week ago

How do I customize Topic or Opinion Groups?

Refine the system’s grouping of synonyms and closely related words in your analysis.

Written by Amanda Robinson
Updated over a week ago