Keatext

Look at the original Record in full for deeper context.

How do I view the original Records?

Amanda Robinson

This is where you'll find articles related to doing analysis within the Keatext app.

Find your Insights

Learn about the widgets available on the Homepage.

How do I navigate Dashboards?

Not sure where to find a functionality? Learn how to navigate Keatext's Analysis page.

How do I navigate the Analysis page?

Learn how Metadata Correlations identify special relationships between unstructured feedback and accompanying structured data.

How do I use Metadata Correlations to find insights?

You can view your results in three different ways – learn more about each one here.

How can I see my results as Comments, Topics or Opinions?

Learn which topics drive customer satisfaction/dissatisfaction.

How to use Focus Recommendations

Interface Elements

Learn about the different types of filters and how to use them while text mining.

What kind of filters can be applied during my analysis?

Learn how to isolate different data sources using Source Filters.

How do I filter my data by Source?

Learn how to use the Sentiment filter to isolate different sentiments expressed in customer feedback data.

How do I filter my data by Sentiment?

Learn how to turn the structured data accompanying feedback into filters.

How do I use Records Filters (personalized filters)?

If your dataset has time stamps, you can select specific date ranges, compare your results, and easily spot trends.

How do I use a Time Filter to isolate date ranges?

Learn how to use the Search Filter to help you find a specific word or concept within your results.

How do I use Search to find what I'm looking for?

What are Comments without Opinions (Mentions)?

When do you use the Comments without Topics filter?

Comments without Topics filter

Learn how to save a Filterset in order to reuse it.

How do I save a Filterset?

Filters

Customize your dashboards to fit your specific needs.

How do I configure my Dashboards?

Learn how to configure the line graph widget.

Configuring a Time Series Widget

Learn how to create a table on the dashboard.

Configuring the Table Widget

Find out how to change polarity using Expressions

How do I use the Expressions module?

Learn how to apply higher level categories to your data

Tagging your data

Learn how to hide noise and surface meaningful insights.

Blacklists

Refine the system’s grouping of synonyms and closely related words in your analysis.

Find your Insights

How do I view the original Records?

Interface Elements

Filters

User Customizations