Get better aquatinted with the various features that Keatext has to offer with the tutorials below. For more detailed information access the articles in our help center.
Learn how to find insight using three different modules.
Prepare & Upload Data
Preparing your data for upload
Learn about best practices for preparing your data before upload to Keatext.
Uploading a CSV file
Learn how to upload data to Keatext as a CSV file. To upload data directly through an integration with a platform your company already uses, please explore our 400+ connectors: https://keatext.ai/en/connectors
Learn about the languages that Keatext supports and how different languages are translated into English.
Adding Data to an Existing Source
Learn how to add more data to a source already in the tool.
Deleting a source
Learn how to manage your data sources in Keatext, including removing a source.
Learn how to instantly spot trends and insights and narrow down any areas that you may want to investigate further using the Homepage.
Learn how Keatext's dashboards help you visualize top-level insights in your data according to the KPIs and metrics you want to highlight.
Find your Insights
Three ways of looking at your data comments, topics, and opinions
Learn how to view your data in Keatext by the comments, topics, or opinions identified in your data.
Moving from view to view using topic and opinion filters
Learn how to switch between views in Keatext to find all the insights related to a particular comment, topic, or opinion.
Drilling down to the feedback from the topics chart
Learn how the topics chart view in Keatext displays sentiments as different color gradients to easily identify trends in your data.
Filtering your data
Learn about Keatext's filters and how to apply them to your data.
Trending data using date comparisons
Learn how Keatext enables you to isolate and compare date ranges in your data to discover trends over time.
Saving a filterset
Learn how to save a filterset of your data so you can come back to it later and use it across the Keatext platform.
Learn how Keatext automatically identifies topic and opinion groups in your data, and how to modify these groups to better represent your data.
Tagging your data
Learn how to tag your data in Keatext in order to create categories that you can easily filter for and compare in the dashboards.
Share your insights
Sharing a filterset
Learn how to share a filterset outside of your organization to allow people without a Keatext subscription to see your data.
Log in, toggle between and create new organizations
Learn about organizations in Keatext, including how to create and manage different organizations based on your company's data.
Adding and removing users
Learn how to manage your organization and its settings in Keatext, including modifying user access.
Learn how to immediately spot the topics that have the greatest impact on a rating such as NPS using Focus Recommendations.