Keatext's analysis summarizes your data and displays the results in a clear, concise manner by producing a comprehensive list of comments. Displaying information in a natural language format, in order of frequency, helps you understand the context quickly and easily.

Comments are contained within Records. Records are a single row in a dataset. They are comprised of both the qualitative data for analysis and the accompanying metadata per commenter. Since a single record can contain many comments, it can be useful to access the original records in full for deeper context; what people are saying as a whole, rather than in an isolated comment.

Viewing a record 

On the Analysis page, you can pull up a Comment Summary by clicking on any comment in the list, such as “location is good”. 

The Comment Summary contains the number of Total Commenters, the Sentiment Score, the Level of Interest, Correlations and Related Comments. 

You can access the full records in two ways.

Using the Related Comments tab

To access a specific record, click on the snippet in the Related Comments tab. This allows you to see the entire record, including all associated metadata. Sentiment will be highlighted in the corresponding colour. Please note only the first four comments are shown on this tab. To access all of the related comments use the "All related comments" bar.

Using the All Related Comments bar

Another way to access records in full is to click on the black bar at the bottom of the screen, titled “All related comments.” This pulls up a panel of comments – you can increase the quantity from 6 to 12. Each comment is clickable through to the original record, as described above.

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